Employment
We are a Fire and EMS Communications Center located in Houston,
Texas. We are accepting applications for certified EMD-Dispatchers and Call Takers. Willing to train.
Responsibilities, generally include answering 911 telephone
calls; non-emergency telephone calls; data entry; data
retrieval; general tasks; notifications;
dispatching; processing
information & providing information for field personnel.
Minimum
Requirements:
HS diploma (or GED); 18 years of age;
certified EMD; 1-2 years of dispatching and/or Fire and EMS
experience preferred. Must meet all standards for employment.
Must be able to remain calm in emergency and stressful
situations, and perform multiple tasks simultaneously while
under pressure, must possess a clear speaking
voice and be an
effective communicator. Must be willing to work rotating
shifts, weekends, nights and holidays. Must type 25 CWPM, and possess the ability to input information
accurately into a computer and utilize computer aided dispatch.
Training:
Phase I training involves learning how to respond per specific procedures and
guidelines to a wide variety of emergency and routine requests. Phase II of training involves working directly
with field personnel to dispatch
units in response to 911 calls
and requests for other types of information and services.
Successful completion
of both phases of training is required for
continued employment. Under close
supervision, receive and evaluate
calls from the public
requesting; input and transmit call information using computer
aided dispatching equipment; operate two-way radio to dispatch
calls and to receive and communicate information; respond to
emergency and routine requests from the public and field
personnel by following specific procedures and guidelines.
Submit:
To complete an on line application
click here.
EOE